This half-day course presents several of the core tools that we use to analyse and solve complex problems in a quick, efficient way. A follow-up two-hour group mentoring session provides an opportunity for participants to apply the tools to their own problems and projects, share experiences and embed the learning from the first session.
The programme is available in-house to groups of 8-16 participants. It is also regularly offered on an open-access basis to government employees via Civil Service Learning. It is suitable for anyone who feels that they could improve the clarity of their thinking about complex issues or their problem-solving skills. It can also be used as a taster for our more in-depth Delivering Fast Effective Projects programme.
“Very practical tools. Can see easily how these could be applied on the job. Highly recommend this course”
Course participant, central government department